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Frequently Asked Questions

Searching and applying for positions

How do I search for available positions within the Johnson & Johnson Family of Companies?

How do I search for available positions by location?

How do I submit my resume/CV for a position?

I recently submitted my information for a position. What is the next step?

I completed my Career Profile and subscribed to automatic notifications. When will I be notified about opportunities?

I received a notification that there may be a specific job that aligns with my interests and preferences. How do I apply for this job?

If I receive an e-mail indicating that multiple positions may align with my interests and preferences, do I need to apply for each position separately?

Why am I asked to provide additional information after applying for specific positions after I already established a Career Profile?

How much time do I have to respond to a notification I receive about an opportunity?

I cannot find the job requisition number on this site to apply for a specific position. What should I do?

Can you tell me if a job has been filled?

I do not want to be considered for opportunities at this time. How can my information be removed from the database?

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Referring Jobs and/or Candidates

While viewing the job listings, I saw a position that would be perfect for one of my friends. Can I send the job to him/her?

I was referred by an employee of the Johnson & Johnson Family of Companies. How do I check the status of my referral?

Where do referred resumes/CVs go?

If I was referred for a specific position and was not hired, will you consider my resume/CV for other opportunities?

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Technical Issues

My password has failed, or I have forgotten it. What should I do?

I am currently experiencing technical issues (e.g. can’t log on, can’t apply for jobs)

I have tried to apply for job(s) or view job(s) but I am having difficulty accessing the site. What should I do?

What if I have difficulty copying/pasting or attaching my resume/CV to my Career Profile?

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General Topics

Can you tell me about career opportunities outside of the United States?

Do you offer college internships?

Where can I find information on a career/networking event?

I am an agency and would like to submit a candidate for your consideration.

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Searching and applying for positions

How do I search for available positions within the Johnson & Johnson Family of Companies?

Our Careers Web site is updated daily to include new opportunities within the Johnson & Johnson Family of Companies:

  • If you are and experienced professional, visit our Search by Region for Experienced Professionals section on this site.

  • If you have received, or will receive within one year of hire, an MS, an MBA, a PhD, a BA or BS degree, you should visit our Search by Region for Students page on this site.

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How do I search for available positions by location?

If you are and experienced professional, visit our Search by Region for Experienced Professionals section on this site.

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How do I submit my resume/CV for a position?

If you see a position of interest, click "Job Title" to view the job description. To apply, click "Apply" If you are a registered user, enter your username and password to access your information. If you are a new user, review the Legal Notice and Privacy Policy then click "I Accept".  On the next screen, click "New User to register.

After logging in/registering, you must complete the Job Application form by providing your contact information and resume/CV and answering questions specific to the job.

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I recently submitted my information for a position. What is the next step?

When you apply for a position on this site you will receive an e-mail confirmation acknowledging our receipt of your application. Recruiters review candidate pools to identify those candidates whose experiences and qualifications most closely match the position specifications. Due to overwhelming response to many of our positions, it may be up to eight weeks before we can contact you to apprise you of the status of your candidacy. We appreciate your patience as we carefully review each candidate’s background and credentials – including yours – against the experience and qualifications sought for the opportunity. If you are identified to move forward in the process, you will be contacted by a Recruiter, who will outline the next steps of the process. If you are not identified to move forward, you still may be contacted about other opportunities that align with your profile and/or interests. Your profile will remain on record for up to one year after you create or edit it. You can update your profile at any time.

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I completed my Career Profile and subscribed to automatic notifications. When will I be notified about opportunities?

You will be notified about new opportunities as soon as they are posted on our site, as long as they reflect the interests and preferences you indicated in your Career Profile.

If you did not subscribe to automatic notifications and you wish to activate this feature, check the box on page 4 of your Career Profile next to "Please send me e-mail notifications when new career opportunities reflect my interests." If you elect not to receive notifications, you will then need to manually visit our Careers Web site to view new opportunities.

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I received a notification that there may be a specific job that aligns with my interests and preferences. How do I apply for this job?

Follow the instructions on the e-mail notification you received and click the appropriate link to view the job description. The link will take you directly to the specific position on this site.

If you decide to apply, click "Apply on this position" on the Job Description page. Log in with your user name and password. You will be asked to answer specific questions related to this position. Any information previously included in your Career Profile will be displayed in the job application form. You must complete all pages of the job applicaiton form and view the Thank You screen to submit your information. Once you complete the application process, you will receive an e-mail confirming our receipt of your information.

If the specific job does not appear when you click the link in the e-mail, the position has been filled or is no longer available.

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If I receive an e-mail indicating that multiple positions may align with my interests and preferences, do I need to apply for each position separately?

Yes, you must apply for each position. Information contained in your Career Profile will be pre-populated in your application (and available to edit) but you will also be asked to provide additional information specifically related to the position you are applying for.

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Why am I asked to provide additional information after applying for specific positions after I already established a Career Profile?

In addition to your resume/CV, your Career Profile contains general information about your career preferences and interests. When applying for a specific position, you need to provide additional information as it relates to the position you are applying for. The recruiter and hiring manager need this information to assess the degree of alignment between your specific skills and experiences and the skills and experiences required for the position.

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How much time do I have to respond to a notification I receive about an opportunity?

Generally speaking, there is no prescribed set time limit for responding to a job listing. Posting periods vary and depend on a number of factors, including the type or location of a position and/or the hiring manager’s timeframe to fill it. Because of the high volume of candidates who typically apply for posted positions, we recommend you respond quickly if you have an interest in a position.

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I cannot find the job requisition number on this site to apply for a specific position. What should I do?

If you are unable to find the job requisition number for the position, this means that position is no longer active and you will not be able to apply for it.

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Can you tell me if a job has been filled?

Generally speaking, positions that appear on this site are open and active, even though the interview process for some may have begun.

If you do not see a particular position, it has been filled or it is no longer available.

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I do not want to be considered for opportunities at this time. How can my information be removed from the database?

In order to remove your profile from our database, please visit our website at www.careers.jnj.com and log into your account.  After successfully logging in, go to “My Account Options” and select “Deactivate”.  This will remove your profile from our system including all current and historical applications, job searches and system generated correspondence. 

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Referring Jobs and/or Candidates

While viewing the job listings, I saw a position that would be perfect for one of my friends. Can I send the job to him/her?

Absolutely, and we hope you do. Click on the link at the bottom of the job "Send this job to a friend." A pop-up box will appear asking for your friend’s e-mail address. Once you enter the requested information, click on "I agree" and "send." Both you and your friend will receive an e-mail acknowledgment. Your friend must then actually apply for the position in order to be considered for it.

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I was referred by an employee of the Johnson & Johnson Family of Companies. How do I check the status of my referral?

As someone who has been referred, you will receive an e-mail acknowledgement inviting you to visit our Careers Web site to create a Career Profile and to apply for (the) position(s.) You will be contacted if your resume is identified as a match to (a) position(s) for which you apply. Please note that, to be considered for (a) specific position(s,) you must apply for the position(s) once you have received the e-mail acknowledgement that you have been referred.

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Where do referred resumes/CVs go?

Resumes/CVs submitted through our employee referral program reside in our proprietary talent database, a primary source of talent for our Recruiters when searching for the best talent to fill our positions.

It is important to note that to be considered for specific positions, a referred candidate must apply directly via this Web site to positions of interest, even is he/she has been referred. When applying for positions, a referred candidate will be asked to answer position-specific questions and may submit an updated resume at that time. If the candidate does not apply and fill out the position-specific questions, they will not be considered for the position.

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If I was referred for a specific position and was not hired, will you consider my resume/CV for other opportunities?

Yes. By having your Career Profile in our database, you maximize the opportunity for your resume/CV to be reviewed (and potentially matched to positions) by Recruiters throughout the Johnson & Johnson Family of Companies. To further increase your opportunity to be considered, we also recommend you visit this Web site regularly and apply for those positions in which you are interested. For more proactive searching, be sure to use the "Notification" feature to alert you via e-mail when new opportunities that match your interests become available.

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Technical Issues

My password has failed, or I have forgotten it. What should I do?

Click on the Search by Region page and navigate to the job list.  When the job list appears, click on "Sign in" on the right hand side of the screen (you might have to scroll down).  After accepting the Privacy Policy, you will see the login screen.  Put in your username and click "Forgot Password".  A new password will be emailed to you with instructions.

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I am currently experiencing technical issues (e.g. can’t log on, can’t apply for jobs)

If your question was not answered in this FAQ, please contact us by email

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I have tried to apply for job(s) or view job(s) but I am having difficulty accessing the site. What should I do?

One of the most common reasons for difficulty in accessing our site is that the browser settings on your PC may not be compatible with the level of encryption that we use on our site. We encrypt our pages to ensure the protection and privacy of all candidates who submit information via our Web site.

Our site requires 128-bit encryption; your browser settings should be configured to have PCT 1.0, SSL 2.0 and SSL 3.0 enabled. If you are having difficulty logging into your Career Profile, it may be a password issue. Refer to the FAQ regarding password resets.

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What if I have difficulty copying/pasting or attaching my resume/CV to my Career Profile?

Since resumes/CVs are required when applying for a specific position, it is important to ensure your resume/CV is entered into your Career Profile.

If you are having trouble copying/pasting your resume/CV, log in to your Career Profile and go to the "Resume/CV" page. Open your resume/CV in Microsoft Wordtm (or other compatible software), highlight it, and select "copy." Go back to your Career Profile and paste your resume/CV in the space provided. Your resume/CV should then appear.

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General Topics

Can you tell me about career opportunities outside of the United States?

If you are an experienced professional, visit our Search by Region page on this site.

If you have received, or will receive within one year of hire, an MS, an MBA, a PhD, a BA or BS degree, you should visit our Search by Region for Students page on this site.

For locations that post jobs on this Web site, you’ll be able to view and apply for opportunities. For locations that do not currently post jobs on this Web site, you’ll find information on company locations by country.

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Do you offer college internships?

If you have received, or will receive within one year of hire, an MS, an MBA, or a PhD degree, you should visit our Internship and Co-op Opportunities for MBA Students or Internship and Co-op Opportunities for Graduate Students page.

If you have received, or will receive within one year of hire, a BA or BS degree, you should visit our Internship and Co-op Opportunities for Undergraduate Students page.

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Where can I find information on a career/networking event?

Information on career and networking events can be found on the Professional Career Events calendar on this site.

If you have received, or will receive within one year of hire, an MS, an MBA, or a PhD degree, you should visit our Campus Events or Diversity Eventscalendars.

If you have received, or will receive within one year of hire, a BA or BS degree, you should visit our Campus Events or Diversity Events calendars.

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I am a recruiting agency and would like to submit a candidate for your consideration.

Johnson & Johnson does not accept unsolicited resumes/CVs from agencies; we only accept candidates from those agencies which we are partnering with on a specific search.

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At the Johnson & Johnson Family of Companies, we are interested in recruiting talented individuals. We want to answer any questions you have about joining our companies. If the Frequently Asked Questions do not answer your particular inquiry, please Contact Us by e-mail.

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This site is governed solely by applicable U.S. laws and governmental regulations. Use of this site constitutes your consent to application of such laws and regulations and to our Privacy Policy. Your use of the information on this site is subject to the terms of our Legal Notice. This section of this site is published by Johnson & Johnson Services, Inc., which is solely responsible for its content. Copyright notice for Johnson & Johnson Services, Inc. launched in 2006, last updated 2007 © Johnson & Johnson Services, Inc. 1997 - 2007.